Shipping Policy

Shipping Destinations:

We currently offer free shipping exclusively to the lower 48 states in the US. Unfortunately, we are unable to ship to Hawaii, Puerto Rico, and Alaska. Additionally, please note that we do not ship to PO Boxes or APO addresses.

Shipping Cost:

All orders qualify for complimentary shipping.

Shipping Time:

Orders are typically processed and shipped within 1-2 business days. Once your shipment is picked up by UPS or FedEx Ground, we will promptly notify you with the relevant shipment details and tracking number. Please anticipate a delivery timeframe of 2-7 business days to your provided address. Kindly be aware that all delivery dates provided by Fahrbike are estimated time frames.

Warehouse Location:

Our warehouse is located at 91731 El Monte, CA.

Pre-orders/Backorders:

For pre-orders or backordered items, please refer to the specified shipping date indicated on the product page.

Order Tracking:

To monitor the status of your order, we encourage you to create an account on our website at fahrbike.com. This will enable you to access information regarding your current and past orders, as well as receive direct updates on your shipments and tracking status. Upon receiving your tracking number from Fahrbike, you can input it on our site to track the delivery status conveniently.

Restocking Fee:

check it on https://fahrbike.com/pages/refund

Questions:

Should you have any special delivery requests, inquiries, or require shipment information, please don't hesitate to reach out to us via email at service@fahrbike.com. We strive to address your concerns as promptly as possible.