Warranty Policy
Warranty Policy
Limited 24 Months warranty
Every Fahr bike has 24 Months warranty against defects in materials and workmanship.
What's covered
Fahrbike provides each original purchaser of a Fahrbike with a limited warranty against defects in materials and workmanship of the bicycle frame and components for 24 Months from the date of purchase. Certain components may come with additional warranties from the component manufacturer-please check your user manual package for information on these warranties.
Fahrbike provides original purchasers of other Fahrbike products and accessories with defects in materials and workmanship within 24 months from the date of purchase. The warranty coverage of other parts and accessories may be provided by the manufacturer.
Excluded content
This warranty does not cover abuse, alteration, improper maintenance, failure to follow the instructions in the user manual, corrosion or water damage, use of incorrect chargers or power surges, extreme or stunt riding, heavy riding, collisions, or other Abnormal, excessive or improper use. This warranty does not cover bicycles used for commercial activities, including but not limited to bicycle rental, sharing, and delivery services.
The normal wear and tear of items (such as tires, inner tubes, brake pads, bearings, bushings, cables, shells, handles, chains, and spokes) is not covered by this warranty and should be inspected and maintained regularly by the instructions in the user manual. Ultraviolet (UV) or paint fading caused by outdoor exposure is not covered by this warranty.
This warranty is limited to the transportation of replacement parts. All labor services and expenses shall be borne by the original purchaser.
Warranted items will only be shipped within the continental United States, except for Alaska.
How to get warranty help
If you need warranty assistance, please contact us through our contact form and email us.
Email: service@fahrbike.com
Limitations
This warranty is extended from the date of purchase and is only provided to the original purchaser and is not transferable. Proof of purchase may be required. This warranty is expressly limited to the replacement of defective items, and all decisions under this warranty will be at the sole discretion of Fahrbike. We expressly refuse to take any responsibility for any damage, failure or loss caused by unauthorized service or use of unauthorized components.
The above remedies are the only remedies under this warranty. Any and all other possible applicable remedies and damages are not included, including but not limited to incidental or indirect damages, damage to other property or any punitive damages. Any guarantees that may be implied by law in other ways, including but not limited to any implied guarantees of merchantability or suitability for a particular purpose, are excluded. Please refer to the documentation that came with your bike for possible further restrictions.
This limited warranty gives consumers specific legal rights. Consumers may also have other legal rights that vary from state to state or from country to country. Some states and countries do not allow the exclusion or limitation of incidental or consequential damages or warranties, so the above limitation or exclusion may not apply to you. If a competent court determines that certain provisions of this limited warranty are not applicable, the determination shall not affect any other provisions of this limited warranty, and all other provisions shall apply.
